Come claim time and see true Colours, MiWay is nonsensical!

I have registered a claim with this company on 21 December 2019 and provided all the necessary details required in support of my claim; now they have went awol regarding the verdict of this claim as if the value of the loss involved is really worth the inconvenience they are causing, *******! The company's internal structures is more capacitated in attracting clients which they can't even maintain, your sales team is good but when it come to claim time you are just pathetic! The following are facts regarding my experience with this company since registering a claim: - No feedback/updates; - No knowledge of progress tracking; - A claim handler by the name of Andrew Fogwill was appointed on this claim who is always complaining of being overworked by the company and forever on the road driving ridiculous distances to clients;

It's just a flow of sequential excuses whereas premiums are deducted without any hassle. MiWay must remember that the value of this accident doesn't really warrant their inconvenience caused through their duck and diving ways of doing business; what is R36k when already R500.00 has been lost in chasing them?

Get your act together and provide finalisation into this matter!