Coining it through the pandemic with few insurance claims - no relief for their clients

Miway and other insurers have done really well during the pandemic, raking in their monthly premiums and not having to pay out nearly as much as usual due to far fewer cars on the road and thus far fewer incidents. So you would think they would be willing to give something back to their loyal clients, right?

I requested a lower premium for our two vehicles as my wife and I are both working full time from home and the cars are at home in a garage almost every day and seldom leave the property. I have lodged very few claims and my monthly premium has never been paid late, so I would have thought that Miway would try a little harder to retain me as a client instead of offering only R10 off the monthly premium of one of the cars and R35 for the other car. This is rather insulting to say the least and I will be shopping around for better rates and service with other insurers.