Close to worst insurer
<p>After my son's ****** car incident I helped him to try sorting his claim with miway, their communication s****s are zero - no responses to emails, their name should be "tomorrow" on every query the say it will be solved "tomorrow" They do not phone back as prommissed, Own phone bill end up in the hundreds. After payment advice received on 28 Dec, money still not in bank on 4 January (same bank?) - ABSA - ABSA - always check again tomorrow - I think they can take some lessons from "SANTAM" on how insurance works.</p>
Thanks for your comment, we have passed your message on to our Claims team to assist you.
Best regards,
The MiWay Team
Thanks for your comment, we have passed your message on to our Claims team to assist you.
Best regards,
The MiWay Team
Apologies for the delays you experience on your son’s claim.
We confirm that Nadeen has since been in touch to address your concerns and further confirmed when payment of the settlement was processed. We believe she further confirmed the time frame on when funds should reflect in your account. We sincerely do apologize for the delays. Please don’t hesitate to contact us should you need further assistance.
Best regards,
The MiWay Team
Apologies for the delays you experience on your son’s claim.
We confirm that Nadeen has since been in touch to address your concerns and further confirmed when payment of the settlement was processed. We believe she further confirmed the time frame on when funds should reflect in your account. We sincerely do apologize for the delays. Please don’t hesitate to contact us should you need further assistance.
Best regards,
The MiWay Team