BZ
Bonginkosi Z

1 reviews | Active since Jan 2018

19 Jan 2023, 08:07

Client Ubuse and Dishonesty

in 2017 MiWay showed that they not for clients when my vehicle met up with an accident and the made silly excuses not to pay for the damages on my vehicle, consequently i ended up sacrificing my mothers and my families money for Christmas and even took a loan to pay for my vehicle damages, i hate MiWay in a sense that i will never even recommend them to my colleagues, family member, my friend or to any person in my space, the only solution would be is for them to pay back the money i paid for my car damages or to pay back the premiums i paid to them until that time otherwise i will never forgive them they abused me and my family.

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Replies (2)
MiWay Insurance
MiWay Insurance's reply19 Jan 2023, 08:36
Official
Thank you for taking time to share your feedback with us; we appreciate your concerns and assure you they matter to us. Our apologies for the inconvenience and frustration you have experienced. One of our service agents will be in touch soon to discuss your concerns and provide you with detailed feedback.  Best regards,
The MiWay Team
 
MiWay Insurance
MiWay Insurance's reply19 Jan 2023, 08:42
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.   Best regards,
The MiWay Team