DM
Doreen M
1 reviews | Active since Jul 2017
28 Nov 2018, 15:42
Client Complain
I am very unhappy with the way MiWay treated me. When they sold me the insurance they told all the good things and never told me the facts that i needed to know. My claim was not treated in a fair manner and instead they made my life a misery.
I have a credit shortfall on my policy and there are no specifications whatsoever on it covering a certain amount yet they will write off my 2017 Picanto @ +-28000km and i will still be left with a hefty +-R70000 shortfall. My car was towed off to their auction site without my knowledge and to top it up they towed it with my belongings inside.
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Replies (1)MiWay Insurance's replyOfficial
28 Nov 2018, 15:44Thanks for taking the time to write to us. We have passed your feedback and your details on to the right team. They will get to the bottom of what happened and get in touch with proper feedback. In the interim, we would like to apologise for any hassles you have experienced!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply28 Nov 2018, 15:44
Official
Thanks for taking the time to write to us. We have passed your feedback and your details on to the right team. They will get to the bottom of what happened and get in touch with proper feedback. In the interim, we would like to apologise for any hassles you have experienced!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,
