iJ
iptieshaam J
1 reviews | Active since Jun 2017
02 Jun 2017, 12:36
claims process-write off C848019
<p> TOTALLY IRRATED!!!!!!!!!!!!!!claim processed 5/05/2017.totally no communication from claims handler have been patiently waitng for her to return call as she advised she would call back yesterday.since the day claims has been logged feedback only received only after 5 days..I need to know hw long it will still take as feel that my life hasbeen placed on hold.I am a private banker for a financial institution and know how important customer service is and keepingclient informed.whenever we call she is never available.PLEASE NEED A ANSWER ..............claims consultant Busiwe</p>
Helpful (0)
Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
02 Jun 2017, 13:29We really value your feedback and please accept our apology for the let-down. We have passed your message on and your claims handler will be in touch.
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply02 Jun 2017, 13:29
Official
We really value your feedback and please accept our apology for the let-down. We have passed your message on and your claims handler will be in touch.
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's replyOfficial
09 Jun 2017, 16:11Thanks for the note Iptieshaam!
Busi has since been in touch to discuss the authorisation on your claim, and we’re happy to report that the claim has also been settled. Please give us a call if you need anything else.
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply09 Jun 2017, 16:11
Official
Thanks for the note Iptieshaam!
Busi has since been in touch to discuss the authorisation on your claim, and we’re happy to report that the claim has also been settled. Please give us a call if you need anything else.
Kind regards,
The MiWay Team
Best regards,