TP
Tembani P

1 reviews | Active since Aug 2014

07 May 2019, 12:30

Claims process in progress and clients patience being tested.

A five star performance from Miway all along as one paid and the other received premiums respectively. The trouble began to brew when we were faced with an accident that resulted in a claim. New information reached my ears on the regular and i am getting more and more angry at Miway with everyday that passes. Full report loading............... Final rating pending............

Regards A very very long term client(7 to 8 years) feeling less appreciated when the days became dark

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Replies (1)
MiWay Insurance
MiWay Insurance's reply07 May 2019, 13:47
Official
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued and we assure you that it is never our intention to upset you in any way. We have escalated your concerns and one of our agents will be in touch to assist you shortly!
Best regards,
The MiWay Team