Claims

I made a claim to miway after I got into a car accident it was approved, miway does not call me to update I always have to follow them around. Finally I was advised by Vuyo Veliso from claimes that payment was made into my account on the 25th of March. The funds have not reflected in my account I've asked for proof of payment also when I ask what is the delay I am told to visit my bank. How can I do that when proof of payment is not provided??

Now I have Vuyo Veliso telling me I sent over a fnd account to transfer fees when I sent him a email with attachment of my signed remittance letter and capitec banking details.

An agent even confirmed my baking details twice over the phone of which are capitec account. Miway did not make a mistake when debiting their premium amount. I want those funds in my account today!!!

It has been over 5 working days already.