nM
nonhlanhla M
1 reviews | Active since Jan 2020
05 Feb 2021, 12:25
claims
I had an accident 2 weeks ago. I have been following up, but miway doesn't care. I have to waste my airtime and data to chat to you agents that when you ask them how far is the claim, they don't have answers. my claim was given to Tshepo forgot the surname but he was cold and not informative about the claim. I did the survey no one followed up. im exhausted from this process.
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MiWay Insurance's replyOfficial
05 Feb 2021, 12:33We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply05 Feb 2021, 12:33
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team