Claims

<p>I just claim for Mag whells after trying to dodge Potholes coming from Standerton MP. Unfortunately one rim broke but I had a spare and got home safely. a while after the incident I claimed and did what I was i was told to do and took the car for assesment and got a copy of the report from renew it. I got an email from MyWay wanting to write off my vehicle because according to their assesor it was uneconomical to repair. I was furious because clearly no-one listened to me because I was claiming for mags and I was driving the vehicle, and Miway wanted to offer me R1 200 and keep my vehicle. They dont make any system notices when you speak to agents because I resolved it with Maureen on Friday and sent her a copy of the quote I received from your approved panelbeaters. I called three times yesterday and Maureen dont get back to me the other agaent was trying to helpful and promised to get back but did not, The last agent I spoke to Sholoselo was treating me as if she was doing me a favour and not really listening to my frustration. What is said is that no one keep the client informed with the progress and are treating me the client really unprofesional. I now regret changing insurance because what they promise is not what they deliver.</p>