1 reviews | Active since Nov 2010
Claims
My sister changed her insurance on the 03-09-2015, on the 05-09-2015 they debited her bank account. She got an accident on the 09-09-2015, I then called Miway on her behalf since she was not in a good state of mind. I have been told that the policy was not reflecting, I waited for her to be discharged from hospital to go get her bank statement, yes, bank statement reflects debit by Miway they even debited again on the 26-09-2015.<br> <br> I called again today I spoke to Ramasele who promised to get back to me or my sister, she even called from her side but was given run around.<br> <br> I'm disturbed by this substandard treatment given the state my sister she is currently at given the fact that the person she was travelling with didn't make it.<br> <br> Kindly get someone to quickly intervene at this disturbing matter.<br> <br>
We're sorry for the run-around that you experienced. Thanks for taking the time to comment for the opportunity given to respond. We have since called to discuss your concerns with you in more detail and we assisted you with registering a new claim. We'll be in touch to finalise the claim ASAP!
Please feel free to give us a call if you need further assistance!
Kind regards,
The MiWay Team
We're sorry for the run-around that you experienced. Thanks for taking the time to comment for the opportunity given to respond. We have since called to discuss your concerns with you in more detail and we assisted you with registering a new claim. We'll be in touch to finalise the claim ASAP!
Please feel free to give us a call if you need further assistance!
Kind regards,
The MiWay Team
