RO
Roeleen O
1 reviews | Active since Apr 2011
08 Mar 2016, 11:32
Claim was paid in error
I was just called from MiWay. I had a claim last year where my daughter used my car. The car was written off and after months of problems MiWay paid almost all of the money owed to the bank. I had to pay R2500 because she was under the age of 25 and R2500 because she was driving with a learners license. Plus the additional R 5 000 access.<br> <br> Now they inform me that there was a human error and they were never suppose to pay anything because she was driving with a learners license. How did they do their investigations then? Does the consumer act protect me from something like this?<br> <br>
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Replies (1)MiWay Insurance's replyOfficial
10 Mar 2016, 07:10Hello Roeleen,
We hear you and we understand your frustrations and we're sorry that you are not happy with the outcome of your claim. Gavin has been in touch to discuss your concerns with you in more detail and he has also advised what to do if you are still not happy.
We urge you to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
We hear you and we understand your frustrations and we're sorry that you are not happy with the outcome of your claim. Gavin has been in touch to discuss your concerns with you in more detail and he has also advised what to do if you are still not happy.
We urge you to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
MiWay Insurance's reply10 Mar 2016, 07:10
Official
Hello Roeleen,
We hear you and we understand your frustrations and we're sorry that you are not happy with the outcome of your claim. Gavin has been in touch to discuss your concerns with you in more detail and he has also advised what to do if you are still not happy.
We urge you to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
We hear you and we understand your frustrations and we're sorry that you are not happy with the outcome of your claim. Gavin has been in touch to discuss your concerns with you in more detail and he has also advised what to do if you are still not happy.
We urge you to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
