MM
Mpolokeng M

1 reviews | Active since Sept 2012

04 Oct 2017, 09:44

Claim Taking Too Long To Be Approved

Good Day,

In the many years that I have been with Miway, 8 years to be precise. I have never been interrogated like this for a claim as if I was a ********. Miway is starting to be like most insurance where they want to find a loop hole just to reject ones claim. I have been so happy with miway up until today.

Claim Number: 889305

Can my claim please be escalated to a Manager for approval as its taking quiet a bit long for a claim to be approved. I have submitted all relevant information for the claim to be processed and approved.

Kind Regards M Marakalla

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply04 Oct 2017, 09:53
Official

We're sorry that your claim is taking longer expected. We will follow up and get back to you with feedback.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply04 Oct 2017, 12:22
Official

Apologies for the delays you’ve experienced Mpolokeng!

Terry has since been in touch to discuss your concerns. He’s also explained what to expect moving forward. Please give us a call should you need anything else.

Kind regards,
The MiWay Team