*** taking over two(2) months.

I have been a MiWay client since 2015 to date, with a few cars under the insurance.

Of recent I have put a *** for acid rain on the body of a car on the 10th of October 2023, to date it has not been resolved. The call is been closed without informing me as a client, I picked it up on my phone app that it has been closed.

On follow up, I have been sent from north to south. I collected all evidence, send car for inspection, cost, photographs, to date I still wait for authorisation. Take note this is only a second claim apart from windshield in the past 8 years or so.

I have then put a second claim C***, since the other one has been closed, it has also been closed as well.

I hope I will get feedback from MiWay and get authorisation.

Regards Milton Malatji