JL
Jim L

1 reviews | Active since Dec 2019

29 May 2023, 12:55

Claim taking forever and Miway insurance wants to discredit my claim also advised to withraw my claim or waint for the pannel

Miway claim *** Claim taking forever and Miway insurance wants to discredit my claim, I am being advised to withdraw the claim otherwise I will have to wait for the committee to sit and discuss my case, they also requested my bank statements.

Was involved in an accident on the cold evening of the 14th of May to this day insurance is still busy with my case, they are insinuating that I was under influence of alcohol even though I categorially stated that I was not under influence of alcohol and I was not even drinking on the day of the accident, police were also at the accident scene and they can also attest to that I was not under influence, we also did accident report immediately after the accident, I was there feeling cold and shaking as it was very cold on that day, honestly this thing is making me sad and very angry as now I am being told to withdraw my claim or else I should wait for the committee to discuss my case, this is not my first time claiming from insurance and I was never treated like this before, I am also being asked to produce my banks statements. Miway please do justice and process my claim…

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Replies (1)
MiWay Insurance
MiWay Insurance's reply29 May 2023, 12:57
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team