Claim services

<p>I was unfortunate enought to be involved in a car accident with a Miway client. </p> <p>As the accident was not my fault, i was making a third party claim against MiWay insurance. </p> <p>The accident took place on the 21st of October. </p> <p>Once I had gathered all the required documentation and correct quotes from various panel beaters, I submitted my claim on the 6th of December.</p> <p> </p> <p>Within a few days someone had responded asking for more information, which I immediately offered up. </p> <p> </p> <p>From then on, there has been virtually zero contact. </p> <p>I called the lady assisting me on the 14th of December to find out what was going on, she told me she would get back to me within the hour. I did not hear from her again. </p> <p>On the 20th of December I had the assesor contact me to arrange a time to inspect my car, I met with him within 2 hours of his call. </p> <p> </p> <p>Since then, there has been ZERO COMMUNICATION from Miway. Today is now the 4th of Januray and when I called the claims centre, Being fully aware that the lady who has been handling my case is on leave. however expecting that someone will know what the hell is going on. I was transferred to a rude ***** who told me that while Michelle is on leave my case hangs in limbo, and thats just the way Miway works!!</p> <p>When I told him that this is absolute **** and I am close to loosing it, the ***** then hung up on me. </p> <p> </p> <p>If this is the way this company chooses to deal with people, I will personally never use them for any of my insurance needs, and I will ensure that ALL my freinds and family know the shocking way that they treat people. </p> <p>I have never come accross such unprofessional poor service in all my life!</p>