1 reviews | Active since Mar 2015
Claim reject
I am utterly disgusted by Thinus van Dyk an assessor from Miway for misrepresenting the facts that led to the decline of a claim. I was involved in an accident on the 7th of february 2015 and my car was badly damaged. I was alone in the car by the time of the accident, to my surprise according to this *********** assessor his report states that I was not the driver of the vehicle by the time of the accident and a certain individual unknown to me was infact the driver under the influence of alcohol. What infuriates me is that I sat down with This Thinus guy, he asked me questions of which I promptly responded however what is contained in the letter to myself stating reasons for rejection of the claim is absolute nonsense (A) DISHONESTY- I was not the driver at the time of the accident (NOT TRUE), (B) This apparent driver was under the influence of alcohol (WHO'S THIS PERSON). I sent a letter to MIWAY in despute of the claim, I hope someone comes to his senses and look into this matter (Ben Loubser)
Thanks for your note and for giving us a chance to have a look at what happened!
Ben has since called to discuss the outcome of your claim with you, and he also explained the process you need to follow if you're not happy with the outcome.
Please let us know if you need any further clarity!
Kind regards,
The MiWay Team
Best regards,
Thanks for your note and for giving us a chance to have a look at what happened!
Ben has since called to discuss the outcome of your claim with you, and he also explained the process you need to follow if you're not happy with the outcome.
Please let us know if you need any further clarity!
Kind regards,
The MiWay Team
Best regards,
