CLAIM QUERY

Don’t be fooled by less premium reduction you’ll regret it when you need them the most the service and the treatment that I am getting is beyond ridiculous. My car was in an accident on 17.12.2022 to date I don't have my car the courtesy was also taken back and my premium is increasing from R725 to 1053.00 effective from the 25th of this month. The only time I will get updates is when I call or e-mail and all that I’m getting is lies from Miway and the panel beater this is the 4th month and they dragging their feet, I’m the one incurring the cost. the panel beaters told me last week that the parts will be delivered on Tuesday 11.04.2023 I took time off from work and went down to Kokstad to check up on the car and when I got there I was told by Muhammed that the parts are on the way from JHB, to my surprise when I called this morning they are still waiting for the parts from JHB, then I received a call from Lusanda after I sent them an e-mail to remind them that I am still their client to deal with the panel beaters he had no clue when I asked the parts they waiting for and why there were not delivered as I was told. THEY HAVE MADE IT CLEAR THEY DON’T VALUE ME AS THEIR CLIENT ALL I WANT IS A PAYOUT AND PART WAYS WITH MIWAY THEY HAVE FAILED ME. I HAVE GIVEN THEM ENOUGH TIME TO RECTIFY THIS –C***