Claim process

My vehicle is currently at DME AUTO in vereeniging and at the beginning they told me that they quoted for two headlights, even the same day I brought my car to the repairer on Tuesday 22/06 they said they will replace both.

I followed up this morning, they told me MIWAY only authorized one headlight???? So I am extremely upset. My car will have one original light and one local light installed that won't even look the same!!!!

I had so much trouble since the start of my claim, if this is the service I'm receiving once there is a claim of any kind, I definitely will reconsider my insurance. This is absolutely unacceptable.

The assessor they assigned to me, Ronny NEVER made contact with me ever since my claim. The landline provided to contact him, never rings. Emails to him never gets answered. When I request a call back, the call center for miway calls me two weeks after my message was left. You won't believe how much airtime was spent to in order to sport things out. I, the client had to call several times. The issue isn't even resolved yet!!!

I'm definitely reconsidering my Insurance after this incident. Please rather go to Discovery.