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Lindiwe

1 reviews | Active since Feb 2024

12 Aug 2025, 10:41

Claim pending over a month

logged a claim over a month ago and the assessor has still not approved claim. imagine I paid the claim myself and still no response. Instead I keep calling to follow up. I'm now at a point where I get another insurance because what service is this!

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Replies (2)
MiWay Insurance
MiWay Insurance's reply12 Aug 2025, 10:42
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team
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Lindiwe's update12 Aug 2025, 10:51
Reviewer Update
hopefully it wont take another month.