BH
Bella H
1 reviews | Active since Oct 2020
18 Mar 2022, 12:35
Claim payback
My partner and I lodged a windscreen claim on 17 January 2022. We had a long trip on 21 January 2022 and they did not contact us about fixing the windscreen in time so we went to glassfit to do it ourselves.
We informed them of this on 22 January 2022 and they said they would get back to us on paying back the claim. They didn’t. We have called various times since then to no avail. Today is 18 March 2022. Two solid months with MiWay employees passing the buck and absolutely no service.
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Replies (2)
MiWay Insurance's replyOfficial
18 Mar 2022, 12:58Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to get to the bottom of this and sort things out.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply18 Mar 2022, 12:58
Official
Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to get to the bottom of this and sort things out.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,
BH
Bella H's updateReviewer Update
22 Mar 2022, 11:14Hello Public,
MiWay insurance said they would get back to me shortly and you’d think they did, BUT THEY DIDNT. It is truly the poster boy of empty promises.
MiWay insurance said they would get back to me shortly and you’d think they did, BUT THEY DIDNT. It is truly the poster boy of empty promises.
BH
Bella H's update22 Mar 2022, 11:14
Reviewer Update
Hello Public,
MiWay insurance said they would get back to me shortly and you’d think they did, BUT THEY DIDNT. It is truly the poster boy of empty promises.
MiWay insurance said they would get back to me shortly and you’d think they did, BUT THEY DIDNT. It is truly the poster boy of empty promises.