Claim number C865922

<p>I am member of MI WAy car insurance for more than 5 year now, my car involved in an accident and i logged a claim 5 June 2017. claim number C865922. The claim has not been finalised up to date. As i write this complaint I just phoned my way and I was made to hold for more 15 min for them to put through a call to my allocate Consultant Thami Ndaba or Thami Ndaba Manager since Thami is always unavailable for me.</p> <p> </p> <p>What irritate the most is that nobody is calling to give me update i have to waste my airtime and my company resources to phone MI Way. Whenever i get through i have to sent from pillar to post from their so called call centre and when i get through to the Consultant Thami Ndaba , he then will treat like a 2 year old baby brush you off and lie to you to say i will call you back and he will never call back.</p> <p> </p> <p>I have been sending emails to Thami, client relations, Managers, Legal Department and nobody seems to care. I now believe the ****** statement made that black people's claims are treated with no respect and care.</p> <p> </p> <p>I am just logging my complain to warn people that are thinking to join Miway that they should be expect to be treated like ******s should they join mi way.</p> <p> </p> <p>its easy for them to debit our black account and when its time to pay we are nothing but ******s.</p> <p> </p> <p>I am so ****ed right now... i will be taking this matter further..</p>