1 reviews | Active since Aug 2016
Claim Number: C769295
<p>I got a call today from one of your agents as promised and she told me she will arrange with assessment depart to get in contact with me today (before end of business) for another assessment since i was not happy with the findings of miway assessor.</p> <p>I took another initiative and went to Brinks Panelbeaters (Miway preferred dealer) and ask a quotation regarding the repairs, it amounted to 15 732.47 including VAT. Here is my question, how did Miway assessor get to 2300 and if this is the amount which i will need to repair the damages i will gladly do so. Just let me know which panelbeater i need to go to.</p> <p> </p> <p>If this is your way of saving money and compromising us at the same time, clearly this is on.</p>
Good day Pule,
We need to sincerely apologise for the hassles you experienced!
Thandeka will get to the bottom of what happened, and give you a call to discuss.
Best regards,
The MiWay Team
Good day Pule,
We need to sincerely apologise for the hassles you experienced!
Thandeka will get to the bottom of what happened, and give you a call to discuss.
Best regards,
The MiWay Team
Dear Pule,
We’re so sorry about any hassles you experienced!
Thandeka has since stepped in to help and she’s also arranging to get an updated assessment. We’ll update you moving forward and we urge you to give us a call if you need any further assistance!
Best regards,
The MiWay Team
Dear Pule,
We’re so sorry about any hassles you experienced!
Thandeka has since stepped in to help and she’s also arranging to get an updated assessment. We’ll update you moving forward and we urge you to give us a call if you need any further assistance!
Best regards,
The MiWay Team
Ht
This is what I was told 6 days ago by Miway via Hello Peter
"Good day Pule,
We need to sincerely apologise for the hassles you experienced!
Thandeka will get to the bottom of what happened, and give you a call to discuss. "
Till this day no one called me to apologise and discuss the hassles as stated above. This is so unbecoming in so many ways, I even forwarded an email to dispute department...till this day I haven't heard anything from them.
I will definitely take this with the ombudsman if I don't get a resolution regarding this simple matter today.
I am giving you guys another opportunity to shine on my account.
Ht
This is what I was told 6 days ago by Miway via Hello Peter
"Good day Pule,
We need to sincerely apologise for the hassles you experienced!
Thandeka will get to the bottom of what happened, and give you a call to discuss. "
Till this day no one called me to apologise and discuss the hassles as stated above. This is so unbecoming in so many ways, I even forwarded an email to dispute department...till this day I haven't heard anything from them.
I will definitely take this with the ombudsman if I don't get a resolution regarding this simple matter today.
I am giving you guys another opportunity to shine on my account.
Good day Pule,
We are really sorry to hear that your experience with us has not been a pleasant one. One of our agents will be in touch to chat about your concerns.
Best regards,
The MiWay Team
Good day Pule,
We are really sorry to hear that your experience with us has not been a pleasant one. One of our agents will be in touch to chat about your concerns.
Best regards,
The MiWay Team
I must admit, you guys are good in responding on Hello Peter, but come the actual calling nothing happens. Like I said, I will be submitting my query to Ombudsman If I don't get that call today(2016/09/19).
I must admit, you guys are good in responding on Hello Peter, but come the actual calling nothing happens. Like I said, I will be submitting my query to Ombudsman If I don't get that call today(2016/09/19).
Dear Pule,
Apologies for the delays you experience on your claim!
Khosi has since been in touch to discuss the authorisation on your claim, and she has also assured you that your claim has been settled. Please don’t hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
Dear Pule,
Apologies for the delays you experience on your claim!
Khosi has since been in touch to discuss the authorisation on your claim, and she has also assured you that your claim has been settled. Please don’t hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team