AP
Anandh P

1 reviews | Active since Jan 2011

27 May 2019, 14:29

Claim Number ********** Open for 5 days and no action taken.

I am very disappointed in the manner in which my claim is being handled. I lodged a claim last Wednesday. I was told by a claims person on Thursday that they were awaiting the assessor to out to my car, on Friday the same story. I spoke to the assessor today and he informed me that he was only informed on Friday evening that he needed to assess my car and that he has to go to Escourt today and can only see my car tomorrow. Is this acceptable that it takes almost a week for my claimed to be approved?

0
Replies (3)
MiWay Insurance
MiWay Insurance's reply27 May 2019, 14:39
Official
Thanks for your note – we have passed it on to the right team and someone will be in touch to make things right and to hopefully, turn things around!

Best regards,
The MiWay team
AP
Anandh P's update29 May 2019, 07:58
Reviewer Update
Despite all the promises, MiWay has not finalized my claim to date. 
AP
Anandh P's update29 May 2019, 11:24
Reviewer Update
MiWay eventually resolved the matter. I am really relieved. Thanks to Wayne and Renier.