TK
Thuso K
1 reviews | Active since Jan 2014
08 Oct 2015, 07:59
Claim not resolved
It has been over a month since I had an accident and logged a claim and it's still hasn't been resolved yet. MiWay keeps going back and fourth. I am thinking of getting a representative because this is affecting me badly. I have been a loyal customer and never missed a payment but I'm treated like I'm not with the insurer.<br> <br> C662002
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Replies (1)
MiWay Insurance's replyOfficial
09 Oct 2015, 15:39Hello justatee,
We're sorry for any frustrations that we may have caused you. Andre has since called to discuss your concerns with you in more detail and he has also explained that we await your document to assist with the validations on your claim. We'll be in touch to finalise your claim, and we urge you to give us a call if you need any further clarity!
Kind regards,
The MiWay Team
We're sorry for any frustrations that we may have caused you. Andre has since called to discuss your concerns with you in more detail and he has also explained that we await your document to assist with the validations on your claim. We'll be in touch to finalise your claim, and we urge you to give us a call if you need any further clarity!
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply09 Oct 2015, 15:39
Official
Hello justatee,
We're sorry for any frustrations that we may have caused you. Andre has since called to discuss your concerns with you in more detail and he has also explained that we await your document to assist with the validations on your claim. We'll be in touch to finalise your claim, and we urge you to give us a call if you need any further clarity!
Kind regards,
The MiWay Team
We're sorry for any frustrations that we may have caused you. Andre has since called to discuss your concerns with you in more detail and he has also explained that we await your document to assist with the validations on your claim. We'll be in touch to finalise your claim, and we urge you to give us a call if you need any further clarity!
Kind regards,
The MiWay Team
Best regards,