VM
Veli M

1 reviews | Active since Nov 2017

22 Jan 2021, 13:26

Claim not attended

Hi, was in an accident on 19 Dec 20. To date we are not kept abreast of the claim or anything just silence. Calls get dropped, no one calls back not even email comms for that to update us. Very disappointed as it’s now 4 weeks and still nothing

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Replies (1)
MiWay Insurance
MiWay Insurance's reply22 Jan 2021, 13:50
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. 
 
Best regards,
The MiWay Team