CLAIM NO C623215

My car was damaged by a hail storm in March 2015 and reported the matter to Miway, I was referred to a panel beater in East London by the name of V & R. When I visited the place for my car to be booked in I was told that the people that they are using for such work are in Queenstown and should return on the next week. When I returned as told on the next week, I was gain told that the people have not come back and rather should wait for their call because my car was still drive-able. I never received a call until I had to complain from Miway about the poor way of dealing with customers, I was eventually told to bring the after almost a month ended. The car was booked in and after almost 4 full weeks, I went to the panel beaters and was not even that surprised that my car has not even be touched in terms of repairs. I am now been without a car whilst I am paying diligently the monthly premiums but the service is up hauling. I will never even refer anyone to this place because their service is very badly and I will be cancelling my policy after I have reported them to the ombudsman.