AS
Alpheus S

1 reviews | Active since Sept 2016

26 Sept 2016, 11:53

Claim No 717983

<p>Miway brand is looking very good,nice and professional but what is behind the brand is terrible,</p> <p> </p> <p>Myway approved my claim after i sent the quotation from the dealer, they sent the me the message to say my claim has been approved, after i took the car to the panelbeater only to find out they rejected part of the quotation,</p> <p>Why dint they inform me that my claim has been partly approved or is approved on conditions?</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply26 Sept 2016, 12:39
Official

Good day Alpheus,

We need to sincerely apologise for the hassles you experienced!

Thandeka will get to the bottom of what happened, and give you a call to discuss.


Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply26 Sept 2016, 16:30
Official

Dear Alpheus,

Thanks for your comment and for the opportunity given to respond!

We're sorry that you are not happy with the outcome of your claim, Thandeka has addressed your concerns with you in more detail and she referred your complaint to our internal dispute department. Please feel free to be in touch if you need further assistance!


Kind regards,
The MiWay Team

Best regards,