BP
Barney P
1 reviews | Active since Jan 2011
06 Jan 2022, 13:56
Claim department very bad service This is the second time I the client have to phone them to get answers on a claim
Claim department very bad service This is the second time I the client have to phone them to get answers on a claim. They sended me a form to complete and ask that I must send it back as I did they same day weekend passed and 4 working days I decided to phone and get result just to hear from Mark that payment has not been prossed now I must wait 3 days again Very very bad
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MiWay Insurance's replyOfficial
06 Jan 2022, 15:55We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
MiWay Insurance's reply06 Jan 2022, 15:55
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team