TS
Tania S
1 reviews | Active since Jan 2016
04 Aug 2016, 07:39
Claim delayed
<p>One week has passed and absolutely no progress on claim. Vehicle still parked at home.... I need this car... Joanne Hunter is not doing her job. I've sent in photos of damage still no assessment done no pictures on the system. Miway doesn't care!!!! I have to call the offices to follow up. At my workplace we do the following up not the clients!!!! </p>
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MiWay Insurance's replyOfficial
11 Aug 2016, 11:13Dear Tania,
We need to sincerely apologise for any hassles you experienced, and we assure you that it is never our intention to frustrate you in any way!
Jo-Ann has since been in touch to discuss your concerns, and we confirm that we have authorised your claim! Please don’t hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply11 Aug 2016, 11:13
Official
Dear Tania,
We need to sincerely apologise for any hassles you experienced, and we assure you that it is never our intention to frustrate you in any way!
Jo-Ann has since been in touch to discuss your concerns, and we confirm that we have authorised your claim! Please don’t hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
Best regards,