Claim delay

On the 28/01/2018 had an car accident driving on Nick Toomey Blvd next to mathoho informal settlement in Roodepoort on my way back from Winchester Hills. This road has no light and very dark at night. As I was driving a person jumped in front of the car and tried to swerve him and he, then, threw an item on my windscreen. I panic as i was trying to duck the an item. The swerved and capsized. Luckly the car rolled and back onto its wheel...I immediately got out of the car and call my wife. Few minutes later some guys appeared from the bush few meters away from my car and tell the guy who jumped in the road to come to me. I, then ran back to the car and switch on the ignition and drive home as the accident happened closed few meters away fro my place.

However, my claim was assigned to assessor by the name of Jan Swanepoel. I highly cooperated with this assessr from day one. I did interview with him, gave him my banks statements, showed him my GPS on that day and requested Vodacom to provide him with my phone location at the time of accident or any information he want. I feel like this assessor is just delaying this claim for no apparent reasons and he is trying by all means to frustrate me because of my generosity.

Today is the 23/02/2018 and he is still investigating...I just completed my trauma classes few days ago and I feel like MIWAY just want to see me broke down and stressed out. This claim is now affecting my productivity at work. if this is how they treat their customers I regret the day I took the policy with them.

I sometime turn to believe the allegations that had been going around the social media that says MIWAY will do everything to reject the claims for Black people.