Claim Delay

<p>We had a strom one night and we had sopme water damage to some of our appliiances. I phoned to lodge my claim on the 31/10/2016. Today 22/11/2016 when i phoned to find out what was going on with my claim they told me that they can't find the 10 years that we have been with other insurance companies. Now they don't want to pay out my claim due to the fact that they can't find the companies. They do not phone me once to tell me whats going on they just wait for me to phone them. </p> <p> </p> <p>They advertise and promise that they are the best, well i delt with insurance that are far better than them. I would rather pay more now for insurance then have to deal with MyWay ever again. </p> <p> </p> <p> </p>