TK
Tau K

1 reviews | Active since Jan 2015

12 Dec 2022, 14:07

Claim

I have made a claim that I duly deserve under my cover policy that indicates the REPLACEMENT OF LOCKS as a benefit . My car it's current locking mechanism has weakened due to the jamming that has been employed on my car in order that ******* can ***** my car. I have requested the insurance for assistance to secure my car against any form of theft to replace the locking mechanism which includes the replacement of locks. My claim is not being considered even though my cover provides me the benefit to claim for it to avoid my car being vulnerable to *******.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply12 Dec 2022, 14:31
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.  Best regards,
The MiWay Team
MiWay Insurance
MiWay Insurance's reply12 Dec 2022, 14:31
Official
Thank you for taking the time to share your feedback with us. Our apologies for the inconvenience and frustration you have experienced. A service agent will be in touch soon to get to the bottom of this and sort things out for you.   Best regards,
The MiWay Team