Claim Consultant who doesn't know customer service

<p>I'm disappointed with the service I've received from Mpho Mabitsela a claims consultant from Miway business insurance, I've since logged a claim with him on the 22nd of March and not even once has he called me to make a give me status updates, i always have to call and leave messages of which he doesn't even return my calls, my vehicle is a business vehicle and i have been losing income since it can't work but it seems miway is less bothered by that, however when it comes to their premium they are the first to deduct it from my account.</p>