Claim Completion
I had a claim for my motor vehicle, but I was very angry with the silent treatment I was getting for two weeks, and no one even explained the claim process to me. I was ready to cancel and even take my whole family that I referred with me. But thanks to Thabiso, he managed to retain clients with his great customer service.
As a client liaison officer, being customer centric is one of my values, and I am pleased to say Thabiso Dibakwane fulfilled my expectations. He was friendly, polite and very helpful in making sure that my claim is completed very quickly. I hope that in the future clients won't have to complain before they receive someone like Thabiso to assist them and make them feel valued
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Replies (1)MiWay Insurance's replyOfficial
29 Mar 2021, 08:29Thanks for taking the time to share your positive service experience with us and for showing Thabiso the recognition he deserves. We're so glad to hear that he was able to turn things around and that he left you with a smile on your face - we'll make sure he gets your message! Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply29 Mar 2021, 08:29
Official
Thanks for taking the time to share your positive service experience with us and for showing Thabiso the recognition he deserves. We're so glad to hear that he was able to turn things around and that he left you with a smile on your face - we'll make sure he gets your message! Best regards,
The MiWay Team
The MiWay Team
