SR
Simeon R
1 reviews | Active since Mar 2013
22 Mar 2017, 15:44
CLAIM CLOSED WITHOUT FEEDBACK
<p>2 Weeks ago i lodged a claim with miway for the accident I had with my car, I was assigened a claims agent by the name of Thebe Moagi, this person has never ever tried to make contact with me or reply to my emails.</p> <p> </p> <p>when i checked your website today i noticed that my claim has been closed. but my car has not been fixed </p> <p> </p> <p>can you urgently advice</p> <p> </p> <p>claim number: C829810 </p>
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Replies (2)
MiWay Insurance's replyOfficial
22 Mar 2017, 15:52Thanks for bringing this to our attention. We will follow up on your behalf and get back to you with feedback.
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply22 Mar 2017, 15:52
Official
Thanks for bringing this to our attention. We will follow up on your behalf and get back to you with feedback.
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's replyOfficial
28 Mar 2017, 13:15This is not on Simeon, and we do apologise for the lack of feedback you received on your claim!
Thebe has since been in touch to discuss your concerns, and he also discussed the outcome of your claim in more detail. Please give us a call if you need anything else.
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply28 Mar 2017, 13:15
Official
This is not on Simeon, and we do apologise for the lack of feedback you received on your claim!
Thebe has since been in touch to discuss your concerns, and he also discussed the outcome of your claim in more detail. Please give us a call if you need anything else.
Kind regards,
The MiWay Team
Best regards,