1 reviews | Active since May 2017

03 May 2017, 13:08

Claim C836371

<p>I feel like a traumatised fool afer being a member of Miway for 3 years for household insurence, i had a break in on the 29th of MArch 2017, Miway representative Sean Pye with a very bad atitude and after i have explain to him again and again and i even emailed him the activation report of the alrm from my security company Miway still insist that my alarm system was off at the time of the accident. where i stay there is a reputatation of the alarm system being Jammed and i traied to expalin that my alarm could have been jammed but it fell into deaf ears and still now, my items may/will not be replaced by Miway</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply03 May 2017, 14:29
Official

We are sorry to hear that you feel let down, we will look into this and get back to you.

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply15 May 2017, 16:27
Official

We’re sorry to hear that you’re unhappy with the outcome of your claim Rovhona!

Our disputes department has since had another look into your claim, and unfortunately our decision remains unchanged. We’ve also informed you how to further dispute the outcome if you’re still unhappy, and we urge you to get in touch if you need anything else.


Kind regards,
The MiWay Team

Best regards,