Claim # : C787188

<p>On 01/11/2016, I was involved in a car accident. I immediately called MiWay and they sent a tow car to take the car to Randburg. I assumed an assesor would be appointed to assess the car later in the day or the next day 02/11/2016. However none of this was done. I was sent an email explaining what my claim number was and a lady named Kefiloe Sehlapelo was appointed to contact me further. She has not contacted me since and everytime i call the call center they have no idea what i'm taking about. The number given to call the Kefiloe lady is constantly engaged and she doesnt respond to emails either. An asssesor was appointed this afternoon 03/11/2016 to go see the extent of the damage. I am extremely dissapointed with the service with MiWay and would have expected much better. </p>