1 reviews | Active since Oct 2016

23 May 2017, 11:11

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<p>on the 10/09/2016 at around 22:15, on of Miway's client knocked my car on an intersection and i was doing follow ups almost everyday until on the 19/10/2016 when i received an email from Miway saying: </p> <p>According to our client he was proceeding through a green traffic light when you skipped the red traffic light which resulted in the accident.</p> <p> </p> <p>As we are faced with conflicting versions, kindly furnish us with your independent witness statement.</p> <p> </p> <p>first of all this details(Claim number and contacts) was sent to me by thier Clients which admitted that he was wrong and Miway just did not assist me.</p> <p> </p>

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Replies (3)
MiWay Insurance
MiWay Insurance's reply23 May 2017, 11:18
Official

We are really sorry to hear that you feel let down. We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

Best regards,

's update23 May 2017, 12:11
Reviewer Update

Hi Miway,

i got a call from Maritjie Jacobs and she tells me that i must take legal action and they will appoint one of thier representative as i do not have a witness, isn't it enough that your client admitted? why must i take a legal route if we can just settle this?

hoping to hear from you

MiWay Insurance
MiWay Insurance's reply23 May 2017, 12:33
Official

Thanks for taking the time to comment and for the opportunity given to respond Francis!

We’re sorry to hear that you are not happy with the outcome of the claim against our client’s policy, unfortunately our decision remains unchanged. Marietjie has been in touch to discuss the outcome and she has advised which steps to take if you are not happy. Please feel free to give us a call if you need further assistance!


Kind regards,
The MiWay Team

Best regards,