Claim

<p>I'm here not because i want to make them look bad but yeah.. So i was in a accident a month ago today!!! so i takes them first of all a month and more to proces claims.. but the looks of things...</p> <p>I was with them for 2 years now so i piad my monthly payments every month but then this year i changed jobs so i had to change my debit order date so i phone and change it all good and fine but then i'm told i wil pay a pro-rata amount and that is also fine by me... The **** hits the fan when i get in to a accident few weeks later just before the end of the month.. So first i phoned to change my payment date cause the date it was on wil fall when there no cash in my account so i change it but the lady i was on the phone with told me the pro-rata payment will go of that date... but i just said yes but why the lady after i phone to change the date still sets the payment date to the day that i wont have money in my account only she knows.. but the i get in a accident in that term when i needed to pay my pro rate but my pro-data payment bounced cause i didnt have money in my account. So no my claims wasnt put throw cause i wasnt coverd.. so being 2 years by them they take a month not to process my claim but to find some reason for them not to pay me... Just because i didnt pay that 50 rand pro-rata i loose R30 000 because some lady on the phone could think for herself that when someone calles to change the payment date it's because that date they wil not have money. I know i'm also to blame but really just because i didnt pay that 50 rand i lose everything. like i said i know it's my fault to but *****ing me over because me and your call centre operater could think clearly doesnt mean you have the right to ***** me. And by taking a month look for a reason not to pay out my claim is disgusting. So i will not recommend you to anyone... Your premiums might be low but you dont do things like that to people.</p>