BS
Bakhangele S

1 reviews | Active since Jan 2017

18 Jan 2017, 12:14

Claim

<p>I have a car insurance with Miway for about ayeat and six months now, and submitted my first claim on the 16 Jan 2017, and today I've been told that theu are declining the claim reason being damages cost less than excess which is R11 000 vs R15000.</p> <p>&nbsp;</p> <p>My claim registration number is C813389</p> <p>&nbsp;</p> <p>This is what they never axplained nor mentioned while i.was signin up for insurance.</p> <p>&nbsp;</p> <p>That means it is useless and loss to me as I've been paying all this time, I think FSB should look into cases like these as we loosing money knowomg that we are covered but they only decline because thay have made enough money robbing us.</p> <p>&nbsp;</p> <p>&nbsp;</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply18 Jan 2017, 21:26
Official

Thanks for your note. We have passed it onto our claims team and we'll be sure to have a look into your concerns. An agent will then be in touch to discuss.

Chat soon and kind regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply19 Jan 2017, 16:33
Official

Thanks for taking the time to comment and for the opportunity given to respond!

We’re sorry to hear that you are not happy with the outcome of your claim, unfortunately our decision remains unchanged. Craig has already been in touch to discuss the outcome, please feel free to give us a call if you need further assistance!


Kind regards,
The MiWay Team