LM
Lungile M

1 reviews | Active since Aug 2016

23 Aug 2016, 10:13

claim

<p>i had an accident 10th august Mi way towed my car after that no communication whatsoever when I call them I get stories everytime ,last week the guy handling my claim said the guys have gone to my car since they went i did not receive no respond but already on the 20th they deductuded my money service should be just as fast.it costs money to call them I cant be on the phone 24/7 assesssment report that takes almost 14 days Im struggling with this service PLEASE THIS NEEDS TO BE ATTENDED if they want a relationship to continue</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply23 Aug 2016, 10:48
Official

Good day Lungile,

We need to sincerely apologise for the hassles you experienced!

Estuane will get to the bottom of what happened, and give you a call to discuss.


Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply26 Aug 2016, 10:14
Official

Dear Lungile,

We need to unconditionally apologise for the delays you experienced!

Estuane has since been in touch to discuss your concerns, and we confirm that we have authorised your claim. Please don’t hesitate to give us a call if you need any further assistance!


Kind regards,
The MiWay Team