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jennifer N

1 reviews | Active since Jan 2016

06 Jan 2016, 08:41

Claim

On the 24th of Dec 2015 my Vehicle was ****** at the Rock in Rockville Soweto<br> <br> With the public holidays I was only able to call my insurance Miway on the Monday , I spoke to NomfaneloN who was the claim consultant that assisted me in registering my claim , during the registering of my claim I could not speak as I was heartbroken and in tears. Would like to thank her and tell everyone that she is the best claims consultant that I have come across , she sympathized and was very patient with me through out our conversation she told me how the process was going to work and that I would be contacted by an L.A within 1 hour I was contacted by Deon the person that was going to be investigating the claim.<br> <br> words cannot describe how I feel about these 2 individuals I am grateful to them and how they helped me with my claim , most people have a negative attitude toward insurance companies but I say Miway insurance is totally different.<br> Miway has settled my claim within 5days.<br> <br> Nomfanelo and Deon I pray the Almighty to bless u in all ventures of life may I not be the only customer u treat fairly but all the people you assist , 2016 IS GOING TO BE YOUR YEAR OF SUCCESS AND PROMOTIONS. TX

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Replies (1)
MiWay Insurance
MiWay Insurance's reply06 Jan 2016, 12:44
Official
Hello djnkosi,

We're really sorry to hear about what you went through, but we're also happy that Nomfanelo and Deon were able to help you during such an emotional time. Thanks for taking time out of your day to compliment them on their outstanding service delivery, we'll be sure to do the same.


Kind regards,
The MiWay Team

Best regards,