Claim

Well I had a moment of awareness and education today; a claim I posted on Sunday morning on the app was only given a call Monday at around 2pm. Spending the whole Sunday and Monday morning without the knowledge if my claim will be covered or not was frustrating. To add to that frustration I get an SMS informing me that miway has been trying to call me with no success.

Then I decided to cancel my policy with miway on the Wednesday, it also took time for them to get back to me. Only the following Tuesday do they get back to me regarding the cancellation of the policy. An hour after which I get a regarding my claim, unacceptable service in my eyes. But a learning curve in the process