Claim

I had a policy with miway for a long time.I then put in a claim for my microwave which was damaged.On hearing that the access was extemely high ,the same price has a brand new microwave i cancelled the claim and the policy.Now i am listed as having done a claim with the company.Now that i want to take out a policy with another company the information comes up as i have done a claim with them.Is this acceptable or should i contact the ombudsman..Guys please be vigilant when taking out a policy with Miway