H(B
Hendrina (Rienie) Beukes
1 reviews | Active since Oct 2022
21 Sept 2023, 15:53
Claim
I logged a claim on the 29th of August for a michanical failure. The first documents was sent on the 30th of August. After numerous emails to find out what is going on with my claim the claim was only loaded on the 8th of September after I spoke to 3agents. Then they only notify my today the 21st of September that I need to load 2claims for the 2 compartments that broke down so now I have to start the processes from the start.
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MiWay Insurance's replyOfficial
21 Sept 2023, 15:56It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply21 Sept 2023, 15:56
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team