BP
Bernadette P

1 reviews | Active since Jun 2016

22 Oct 2018, 15:10

Cheaper not better- DO NOT INSURE WITH MIWAY

Against the advise of my father I still cancelled my budget insurance to get insured by the ******. I submitted a third party claim and I am told that after phoning and nagging (assessor is on leave for three weeks) and only upon calling myself has the claim be re-assigned to a consultant. Apparently their third party claims have a 30 to 60 day turn-around period. People please cheaper is not always better. This is the worst company I have ever dealt with. They speak a good game but their service is pathetic and non-existent.

0
Replies (3)
MiWay Insurance
MiWay Insurance's reply22 Oct 2018, 15:13
Official
We appreciate your feedback and the time taken to write to us. We have passed it on to the right team and someone will give you a shout soonest. Please accept our sincere apology in the interim for any hassles we have caused you!

Best regards,
The MiWay Team
BP
Bernadette P's update23 Oct 2018, 11:24
Reviewer Update
good day, apparently the assigned assessor told the claimant he cant drive around because he has petrol issues, the third party must come to him. This is just getting worse and worse
MiWay Insurance
MiWay Insurance's reply23 Oct 2018, 11:28
Official
We’re so sorry to hear that we’ve let you down. Someone will be in touch shortly, to turn things around!

Best regards,
The MiWay Team