1 reviews | Active since Jul 2009
Changing my Premium twice
I have taken a motor vehicle insurance with MiWay a while back. They have increased my premiums previously and I accepted. Earlier this year , they increased the premium. I shopped around for a lesser premium with another insurance company. I gave MiWay a notice to terminate with them and they revised my premium to closer to the new insurance premium. After they urged me to stay with them, i received a letter of notice last week that they will increase my premium, less than 2 months after they adjusted it downwards. All this increases happen whilst i have never claimed anything in the last 3 yrs. <br> Also on the new schedule, the have even increased my excess. That's a double blow. Best you cancel my insurance with you end of May 2015 and I will look for another insurance. My premiums must go down esp given that i haven't claimed in the period. I have proved to be low risk and I can't be disadvantaged here.
We're so sorry for upsetting you, and we assure you that it is never our intention to frustrate you in any way!
We're happy to report that Calvin has been in touch and that he was able to adapt your cover and premium to better suit your needs.
Thanks for giving us another chance and please be assured of our commitment to always deliver awesome service!
Kind regards,
The MiWay Team
We're so sorry for upsetting you, and we assure you that it is never our intention to frustrate you in any way!
We're happy to report that Calvin has been in touch and that he was able to adapt your cover and premium to better suit your needs.
Thanks for giving us another chance and please be assured of our commitment to always deliver awesome service!
Kind regards,
The MiWay Team
