Changing details is a disater!
<p>We are relocating on the 3 Jult to Cape town. I called the call centre to enquire about my goods being insured in transit, wanted to update our new address and obtain a quote and add a third vehicle to my insurance policy. After being on the call for 20 plus for the call centre agent to find out the answers to everything I was asking the solution was call back on the day. Guys I am moving it's stressful enough - surely I can update the changes now. Please can a specialist get in touch with me to assist me ?</p>
Good day Carmen,
Thanks for bringing this to our attention and so sorry for upsetting you - we assure you that it is never our intention to do so. Inno has since been in touch to update your policy and we thank you for giving us another chance to make things right.
Please be assured of our commitment to always deliver awesome service and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
Good day Carmen,
Thanks for bringing this to our attention and so sorry for upsetting you - we assure you that it is never our intention to do so. Inno has since been in touch to update your policy and we thank you for giving us another chance to make things right.
Please be assured of our commitment to always deliver awesome service and please let us know if you need help with anything else!
Kind regards,
The MiWay Team