1 reviews | Active since Jul 2014

03 May 2021, 11:47

Chancers

This bunch just increased my car insurance premium by 18%. How’s that for a customer who has never had any claims whatsoever with MiWay and during a financially fragile period due to a worldwide pandemic plus inflation in this country is only about 3.5%. I cancelled the policy immediately and have gone elsewhere. I will keep a close watch on the new company as short term insurers are a bunch of chancers in this country. How could they justify an 18% premium increase at 6 x CPI at a time like this?

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply03 May 2021, 12:24
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.  Best regards, The MiWay Team 
's update05 May 2021, 09:45
Reviewer Update
I spoke to a MiWay agent who could not explain how they had reached a decision to increase my premium by 18%. I had NO claims nor any damage to the car at all and paid my premiums every month. I would really like to know then why MiWay felt it was appropriate to increase my premium by 6x the inflation rate in this country in the middle of a critical pandemic. Anyway you have lost my custom for good and I will make sure that all friends and family know what chancers MiWay are.